Mojo Booking Transition Hub

FAQs

1. Why is Mojo switching from WellnessLiving to Mariana Tek?: We’re always looking for ways to make your experience at Mojo better. Mariana Tek will give you a more modern, user-friendly way to book classes, manage your account, and stay connected with Mojo. While things may look a little different at first, we think you’re going to love the new experience!
2. When does the switch to Mariana Tek happen?: Our official launch date is September 17, 2026. Until then, continue using WellnessLiving just as you normally would. We’ll keep you updated as we get closer and let you know exactly when it’s time to make the switch.
3. Do I need to create a new account or login?: You will not need to start from scratch. We’ll provide simple instructions before launch explaining how to access your new Mojo account and set up your login. Please wait for instructions from us before creating a new account.
4. Will my current membership, class package, or account credits transfer?: Yes! We’re working behind the scenes to move your active Mojo account information into our new system, including active memberships and eligible class packages and credits. You shouldn’t need to repurchase anything simply because we’re changing booking systems.
5. What happens to classes I’ve already booked?: We’re working to make the transition as seamless as possible, including your upcoming reservations. As we get closer to September 17, we’ll provide any specific instructions you need regarding classes booked around the transition date.
6. Will I need to download a new Mojo app?: Yes. Mojo will have a new app experience powered by Mariana Tek. We’ll send you the download link and easy step-by-step instructions before launch. There’s nothing you need to download or change yet.
7. When should I stop using WellnessLiving?: For now, keep using WellnessLiving to book and manage your classes as usual. We’ll clearly communicate when it’s time to stop using WellnessLiving and begin using the new Mojo booking system.
8. Will my saved payment method transfer?: We’ll provide more information about payment methods as we get closer to launch. Depending on how your information transfers, you may be asked to confirm or re-enter your payment method when you first access your new account. We’ll make the process as simple as possible.
9. Will my membership, pricing, classes, or schedule change?: This transition is about improving your booking experience, not changing the Mojo you know and love. Your Mojo community, instructors, locations, and the classes you love aren’t going anywhere. If there are ever changes to a specific membership, class, or schedule, we’ll communicate those separately.
10. What if I need help during the transition?: We’ve got you! Our team will be available before, during, and after launch to help with login questions, booking issues, or anything else that comes up. You don’t need to figure this out on your own. We’ll guide you through each step.